Outbound-to-Inbound_Thumb.png

Outbound to Inbound Blog

This blog required some thinking outside the box to make content about call centers exciting…introducing the Call Center Chronicles! I illustrated each frame to tell the story of how texting can change the experience for call center agents and customers.

Read the full blog here.

Blog content and comic ideation: Michael Baker

Reducing-Expenses.png
Agent-Experience.png
Audience-Experience.png